Privacy Policy

This Privacy Policy explains what data CANVAS SPV Co., Ltd may collect through the website vmotobikes.com, how it is used, stored and protected, and what rights users have.

1. Data Controller

2. Data We Collect

• Data you provide in the form: name, phone number, preferred messenger and location (Koh Samui, Koh Phangan or your own option).
• Technical data: IP address, device and browser type, language, date and time of visit, pages viewed.
• Cookies and similar identifiers set for proper website operation and analytics, including your language choice stored in the browser (localStorage).

3. How We Use Data

• To respond to your enquiry, arrange a test ride, delivery or service.
• To keep a record of enquiries in our customer system (CRM).
• To measure advertising performance and show relevant ads.
• To improve the website, service quality and ensure security.
• To comply with applicable legislation.

4. Legal Basis for Processing

• Your consent (including the checkbox confirmation in the form).
• Pre-contractual actions at your request.
• Legitimate interest of the Company (security, abuse prevention, service improvement).
• Legal obligations.

5. Cookies and Similar Technologies

We use cookies and browser storage to remember your language, for analytics and for advertising measurement. You can limit or disable cookies in your browser settings — the website will keep working.

6. Third-Party Data Sharing

We do not sell personal data. Transfer is possible only when necessary:

• Bitrix24 — customer system where enquiries are stored;
• Meta Platforms and Google Analytics — advertising and website analytics;
• Vercel — website hosting;
• to government authorities, if required by law.

7. International Data Transfer

Some data may be processed outside Thailand when using cloud services. We choose providers with reasonable protection measures and lawful data transfer mechanisms.

8. Data Retention Period

Data is stored for as long as necessary to handle your enquiry and maintain the customer relationship, or longer if required by law, accounting or protection of rights in disputes.

9. Security

We apply reasonable technical and organisational measures to protect data from loss, unauthorised access, alteration and disclosure. Form submissions are transmitted over an encrypted connection.

10. Your Rights

Depending on applicable legislation, you may request access, correction or deletion of your data and withdraw your consent for processing — write to us on WhatsApp at +66 96 224 4666 or call the same number.

11. Third-Party Websites

The website contains links to third-party services (WhatsApp, Telegram, Facebook, Instagram). Their privacy policies apply separately.

12. Policy Changes

We may update this Policy. The current version is always published on this page with the update date.